If it is not in the SOW, it does not get staffed — and leakage continues between redesigns.
People looking for shopify agency statement of work billing monitoring usually already feel revenue soft without a clean story. This guide is written for Agency founders writing retainers — not for generic “ecom tips” blogs.
If it is not in the SOW, it does not get staffed — and leakage continues between redesigns. If that matches a client conversation you are having this month, keep reading; if not, use the full guide index.
Agency founders writing retainers
If you own the retainer narrative and the client still asks “why is cash flat when ads look fine?”, you are the buyer for this workflow — not a pure creative shop that never touches Stripe.
Do this week: open Stripe (or your client’s authorized connection), inventory the bullets above, and rank by dollars — not by which ticket yelled loudest.
“Monthly Stripe/Shopify billing hygiene scan + ranked $ at risk report (approve-first fixes optional).”
SOW language prevents silent scope. Write the deliverable as frequency + artifact + decision rights: e.g. monthly ranked inventory, optional approve-first fixes, no silent refunds. If legal wants tool names, list Glint as optional tooling — sell the outcome (billing hygiene), not the brand of the wrench.
Glint surfaces symptoms the data supports — not invented causes. For this topic, the closest detectors are:
Full detector set (when relevant): failed retries · ghosts · expired promos · duplicates · legacy prices · margin bleed. A finding only appears when objects match.
Is this billable as a separate line?
Yes — revenue protection / billing hygiene as a named deliverable with a monthly scan summary.
| Plan | Price | Client stores | What you get |
|---|---|---|---|
| Scan | $0 | 3 | Nightly inventory ranked by $ at risk |
| Pro | $299/mo | 10 | Approve-first fixes, client recovered-$ reports |
| Scale | $499/mo | 30 | Pro + white-label, multi-seat, priority export |
Detail: Pro · Scale. Flat SaaS — not a cut of recovered revenue.
Run a free 3-store scan focused on: How to put billing monitoring in a Shopify agency SOW. Read-only keys. Approve before any fix.
Start free Scan See plans All guidesInformational operator guide. Not legal, tax, or accounting advice. We do not invent client case studies. Industry ranges are attributed to named sources; $274/mo is our instrumented test-store result only.